Privacy policy
Pofflings is operated by SecondEarth. You can play without an account, with play analytics turned off, and without watching ads.
Your saved journey
Levels, score, items, streak, rank, settings, and your current board are saved on your device. We do not provide account-based cloud syncing. Your operating system may include local app data in its backup and restore features.
The game does not ask for your name, email, contacts, photos, microphone, or precise location.
Optional play analytics
Share anonymous play data is on by default for new installs from Pofflings 1.1 (installs from 1.0 keep the choice they already made). You can change it at any time in Settings. While it is on, we collect level entries and completions, moves, undo and tool use, optional ad-offer outcomes, and timing information to understand confusing puzzles and improve the game.
Events use randomly generated installation and session identifiers. These are not your name, account, or advertising ID. We may record board positions to replay puzzle moves; we do not record your screen, audio, or other apps.
We use Convex to host this analytics service in the United States. Data may therefore be processed outside your country. Our event records do not include your IP address, although hosting and network providers process connection information to deliver their services.
Retention and turning sharing off
Received play events are scheduled for deletion after 30 days. Session summaries expire 30 days after their last activity. Pending events older than seven days are discarded when the app next processes its queue, which is limited to 300 events.
Turning sharing off stops new collection and clears pending events and the analytics identifier from your device. It does not remove events already delivered to the server; those expire under the retention schedule. The game continues to work with sharing off.
Product analytics, attribution and crash reports
From Pofflings 1.1, while Share anonymous play data is on (the default for new installs, changeable at any time in Settings), the same anonymous play events are also sent to Mixpanel and Google Firebase Analytics, and install attribution for our own advertising campaigns is measured by AppsFlyer. These services receive random installation identifiers, device model and OS version, app version, country derived from IP address, and gameplay events. Advertising identifiers are never collected: the Android build blocks the advertising-ID permission, Firebase runs with advertising-ID collection disabled, and AppsFlyer runs with advertising identifiers disabled. Turning sharing off opts out of Mixpanel, disables Firebase Analytics collection and stops the AppsFlyer SDK.
Crash and error reports are sent to Firebase Crashlytics regardless of that setting so we can fix defects; they contain device and app state at the time of the crash, not your name or contacts.
Optional rewarded ads
If you choose to watch a rewarded ad, Google AdMob provides it, and through AdMob mediation the ad may be served by Unity Ads (Unity privacy policy). We use Google's User Messaging Platform to obtain applicable ad-consent choices before requesting an ad. You can revisit Ad privacy choices in Settings where those choices are available.
Pofflings requests non-personalized ads. It does not request Apple's App Tracking Transparency permission, and its Android build disables Android advertising-ID access. Google can still process your IP address, other app or device identifiers, diagnostics, and ad interactions to deliver ads, measure their operation, and prevent fraud.
Google's processing has its own retention and privacy controls. See the Google Privacy Policy. Choosing not to watch ads does not block levels, undo, restart, or free puzzle recovery.
Support and privacy requests
If you email us, we receive your email address and whatever information you include. We use it to answer your request. Please avoid sending passwords, payment details, or unrelated personal information.
For questions about your data, or to ask about access or deletion, email sunwoo@secondearth.io. Because play events are not linked to names or email addresses, we may be unable to identify a particular anonymous record from your email alone. We will explain what information we can locate and what options are available.
About this page
These help pages do not set analytics cookies or run advertising or analytics scripts. Their hosting provider may process ordinary request information to serve them. External links and your email provider have their own privacy practices.
We may update this policy as Pofflings changes. The date above identifies the current text.